Tuesday, 22 July 2014

On line resources

I have been having problems with the university online services for more than a month. I now cannot access the online library. Can someone please help me with this? 

I have checked your accounts and there doesn't appear to be anything wrong with them. Have you typed your password in correctly (sorry but its as well to check). Are you using a laptop if yes what browser are you using on your laptop?Chrome or internet explorer are  recommended.

Are you going into the digital library via:
library.beds.ac.uk
or DISCOVER
http://lrweb.beds.ac.uk/help/digital

these are the only two routes you should be using. If you are trying to access the digital library via BREO there may be a problem with the BREO link into the catalogue.

If you are still having problems please talk to staff at the Customer Service desk if you are on Campus. If you are away from Campus please ring in 
http://lrweb.beds.ac.uk/contact

during staffed hours
http://lrweb.beds.ac.uk/opening