Luton - returns unit

Why do I have to go downstairs to put the book in and come upstairs to pay a fine. Also no-one answers the telephone to speak about the books are out.

Learning Resources has a large number of self service facilities to help students manage their research needs and get the most from staff on duty. This means that routine activities such as: issuing and returning books, renewing items and paying fines may be done at any time you visit the LRC 24/7 365. A number of activites may be done remotely too.

Book returns - there is a fully automated returns unit on the ground floor of the LRC that will accept your returned items and issue you with a receipt. 
http://lrweb.beds.ac.uk/libraryservices/whoweare/videos/5

If you have fines to pay you can check this by looking at your library account on a regular basis (good academic practice for a researcher) or you can read the detail on your "Returns Receipt" issued when you have your books returned.
http://lrweb.beds.ac.uk/libraryservices/availableservices/borrowing/fines

Renewing loan items is an automated service
http://lrweb.beds.ac.uk/libraryservices/availableservices/renewals

If you have any queries about your loans first check your library account which you can do on-line whenever you have an internet connection
library.beds.ac.u/patroninfo
sign in your your usual University username and password

You can see what you have on loan, if you have any fines, check to see if any reservations or Document Supply items are ready to pick up and, you can renew your books.

If you still have a query you may ring the LRC on:
Tel: (01582) 743488

http://lrweb.beds.ac.uk/contact

or e-mail:

library.services@beds.ac.uk