Logging on

 You said:

I've forgot my BREO username and password. So kindly please help me to sign in to BREO.

We said:

Thank you for your email. Your log on details (Username and password) to access your Library, BREO, Network and Email accounts will have been sent to you in your "Joining Instructions" email at registration.

 If you have forgotten this please talk to staff at the Customer Service Desk in the Library next time you are on Campus.

Document Supply

 You said

I am a third-year midwifery student and I have been searching for the above title, for help with a current unit of work. It does not appear to be in our library catalogue, and I wondered if the library could purchase a copy - hard copy or E-book?

 If not, it's not a problem as I am happy to purchase a copy myself, but we have recently been made aware that if we are unable to find a resource in the library catalogue that we can ask.

We said:

Thank you for your enquiry. As a final year undergraduate you have limited use of the University’s Document Supply service. Details are here:

 https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply/document-supply-q-and-a/

 Each underlined paragraph heading is a link to a PDF.

 When you are ready complete the Book Request form linked from this page

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply/forms/

 You will be notified when the book is ready to collect

 Any queries please contact docsupply@beds.ac.uk

I hope this helps

Microsoft Office 365

 You said:

Can you send me the link for Microsoft office so I can use it on my laptop please. 

We said:

Thank you for your email. All the information you need to install Microsoft Office 365 is on our website here:

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/software2/microsoft-office/

 I hope this helps

Loans

 You said:

I am a graduate of the university and I still have in my possession a few books loaned from the library. 

 Are you able to check if they have incurred any fines? I do plan on return them but at the moment I am self isolating, I aim to return them next week.

We said:

Thank you for your email. Please return your 5 loan items as soon as it is safe for you to do so after self-isolating.

 All of the items are due back 1.11.21 and have no fines

Logging on

 You said:

I cannot log in to the my library password as I don’t have one.

My student id is XXX and email is XXX

Can you help me please.

We said:

Thank you for your email. Your log on details (Username and password) to access your Library, BREO, Network and Email accounts will have been sent to you in your "Joining Instructions" email at registration. If you have forgotten this please talk to staff at the Customer Service Desk in the Library next time you are on Campus.

Finding learning materials

 You said:

I'm studying part-time on the Systemic Professional Practice Doctorate programme (Yr 2). I've been trying to get hold of a copy the following article in the British Medical Journal (BMJ). See details below. Are you able to source a copy of this article please?

 Any information you can provide will be much appreciated.

We said:

Thank you for your email. May I ask did you check DISCOVER?

 From the front page of LRWeb

https://lrweb.beds.ac.uk/

 There is a red search box about half way down the home page. In the white search bar it says Search DISCOVER. If you type the title of your article in there and click return

 You will get this results list

https://eds.s.ebscohost.com/eds/results?vid=0&sid=b7fe8a41-d0d1-433b-9c81-20c19eb7ef29%40redis&bquery=transforming%2Bcamhs&bdata=JmNsaTA9RlQxJmNsdjA9WSZhdXRodHlwZT1zc28mY3VzdGlkPXM1MDk5MTE4JnR5cGU9MCZzZWFyY2hNb2RlPUFuZCZzaXRlPWVkcy1saXZlJnNjb3BlPXNpdGU%3d

 Your article is at the top. Click on linked full text button and it will take you to the article in BMJ (you may need to authenticate in using your standard University username and password).

 If you have questions about finding resources for your studies please contact your Academic Liaison librarian for advice

https://lrweb.beds.ac.uk/studyhub-library/what-is-study-hub/study-hub-teams/alls/david-abdy

 There is on line support avialble to you as well here:

https://lrweb.beds.ac.uk/health/

 I hope this helps

Visitor membership

 You said:

I am a student at Queen Mary University of London and I am looking for a space to complete my studies. I would usually use the public library but unfortunately they have not opened their study areas.

 Would it be possible for me to use your library facilities to study for a few hours a week for for about 5 weeks.

We said:

Thank you for your email. The University of Bedfordshire is not accepting applications for Visitor library membership at this time.

 https://lrweb.beds.ac.uk/libraryservices/membership/external-users/

 The Sconul Access scheme is also currently suspended.