Tuesday, 30 October 2018

Visitor


I sent in my library application last Tuesday (23/10/18) and I was wondering how many days does it take for me to receive an email in regards to agreeing to the terms and conditions. I am just writing this email to follow up my application being sent because it has been a week and I really would like to start revising at the library as soon as possible.




Thank you for your enquiry

All the information you need is on our web site


Thursday, 25 October 2018

Milton Keynes University College

I was unaware there was no support services at MKUC after 5pm I couldn't log onto 3 computers and there was no-one to help me

I apologise for the poor information about MKUC. I have updated our web pages to reflect staffed hours. 
https://lrweb.beds.ac.uk/opening/university-campus-milton-keynes-ucmk

and what to do outside staffed hours
First port of call is a SiD enquiry 
sid.beds.ac.uk
sign in with your usual ID and password
Obviously if you can't log onto a PC and you don't have an Eduroam enabled mobile device you can ring Bedford or Luton Campus Libraries.

There should also be a notice on the reception desk stating
When the desk is closed please ring
01234 793189 
Monday to Friday until 22.00
Saturdays 10.15 - 17.45

or 01582 743488
Monday to Friday until 22.00
Saturdays 10.15 - 17.45

Tuesday, 23 October 2018

Self Issue Machines

 Hello, I would like to comment on the system of borrowing books electronically. Is it possible to make it more simple. I have experience a few time of trying to input passport in to borrow library books which turned out that I could not be log in because of typo error as the screen is touch sensitive. Could I suggest a finger print to log in to borrow books instead of using a password? 

Thank you for your comments and suggestions. University of Bedfordshire is on the cutting edge of self service library functions. Finger print log ins are not widely available for large institutions - although some schools do have a version of this. Universities need a robust process that will operate without staff for large numbers of people. Please persevere and I am sure small typos will be a thing of the past.

Monday, 22 October 2018

Visitors


I am a Spanish student, enrolled in the University of Seville and I am in Luton for work (Amazon) I would like to be able to access the library to study. How can I access a card?



Thank you for your enquiry. We welcome visitors to Learning Resources and Service Excellence. Our service priorities are to University of Bedfordshire students but there are a number of arrangements available which maximises what we are able to offer visitors who choose to become External Customers. We have subscription memberships available. All the details are on our website




Visitor Membership


I am not a student at the University but do live in Luton and am doing a Uni course part time on the weekends in London.

Having such a beautiful campus on my doorstep, I was wondering are there any schemes or public access, whereby I might be able to use an area of the library to study?

Thank you for your enquiry. We welcome visitors to Learning Resources and Service Excellence. Our service priorities are to University of Bedfordshire students but there are a number of arrangements available which maximises what we are able to offer visitors who choose to become External Customers. Please check with home institution to see if they are a member of Sconul Access. If they are follow that route.

if they’re not we have subscription memberships available. All the details are on our website




Monday, 15 October 2018

Luton Library - temperatures

The library is too warm too work in currently. Could something be done about this please?

The library suffers from being too hot for some students and too cold for others. There is a lot of temperature variation between floors so I would encourage you to find another cooler spot as the library adjusts to our rather unseasonable weather

Sconul Access


I hope someone can help me. I’m a part time masters student at the university of Edinburgh but I live in Bedford. A friend of mine told me that I may be able to use the library facilities as Bedford Uni because of a shared school scheme. I’ve asked at my university but they said I have to speak to someone at Bedford to find out if you do.
I wondered if someone could direct me to someone who knows if I can use the facilities?



Thank you for your enquiry. If Edinburgh is part of the Sconul Access scheme you can use that to gain free access. Ask Edinburgh about getting authorisation from the scheme and then follow our processes to gain membership at our Bedford Campus Library

Free Schemes for Students from other institutions


I hope that helps