Visitor membership

 You said:

I have been checking the LRC website since May 2021 and have been informed that the LRC is not open to visitors. Upon speaking to the staff at the LRC I was informed that they are not aware when the LRC will be open to visitors and that I should check the website. I have been checking the website for 6 months and no new update has been published. 

 I am a very hard working and studious person suffering from family problems hence am not able to study at home. 

 My father passed away last year and I am working two jobs and studying to become a doctor. My studies have been greatly affected because I cannot study in peace at the library and there is a lot of disturbance at home. 

 Please kindly review my request and please allow me access to use the LRC. Myu exams have started and I wish to gain access to library again. 

 I have been vaccinated and am fully fit.

 I will be grateful for your consideration. 

 I wait for your reply. 

 We said:

Thank you for your email. The University of Bedfordshire is not accepting applications for Visitor membership at this time.

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/

Library Account

 You said:

Having difficulty signing  into my library account, please educate me on what to do

We said:

Thank you for your email. I am sorry you are having difficulties with your library account. I have checked your account and it looks fine.

 I would be able to help you better if I knew how you were accessing your account?

Do you:

Go to the library website?

Library.beds.ac.uk

 Do you click on the renewals tab of the search box? On the right blue in colour.

 Do you sign in with your normal University username and password?

https://brum.beds.ac.uk/patroninfo

 If you do please let me know what happens when you log in with your University username amnd password

 If you don’t please give this a try and see how you get on

Visitor membership

You said: 

I am an A level student wondering if I might be allowed to use your library to study.

 It would only be on Saturdays and Sundays, and I am only enquiring because the Bedford Borough and Central Bedfordshire libraries I would normally use do not allow people to sit in and study.  Furthermore, the Bedford libraries do not open on Sundays and I would like a place to go and work that is away from my household.

We said:

Thank you for your email. The University of Bedfordshire is not accepting applications for Visitor membership at this time.

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/

SPSS

 You said:

Do you know how I can install ibm spss?

We said:

Thank you for your enquiry. All the information you need is on the library website here

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/software2/spss/

 Follow the link then click on the PDF

 In a nutshell: Using the library catalogue search for SPSS under title search

Click on SPSS 26

Then choose either

SPSS 26 (PC)

Or

SPSS 26 (MAC)

Or SPSS 26 (Mac)

And follow the on screen instructions

Alumnus membership

 You said

How do I join as an alumnus member of the library?

 I have checked out the website but I am not sure what to do.

We said

Thank you for your email. The University of Bedfordshire is not accepting applications for Visitor membership at this time.

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/

Visitor membership

 You said

I'm a postgraduate student but studying at Anglia Ruskin University London campus. However I live in a Luton and learn via online lectures. I'm looking to study at a library in the evenings or on a Sunday (mainly as I have children I need a quiet work area) and I was wondering if I was able to use Luton University library please?

 All the public libraries in the area close early or aren't open on a Sunday, so thought worth a chance asking the question to see if there was a chance you could help me please?

We said:

Thank you for your email. The University of Bedfordshire is not accepting applications for Visitor membership at this time.

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/

Bedford Library opening hours

 You said:

Hi, I have some feedback about the Bedford Library and it's opening hours. I was just wondering if there were plans to extend the opening hours to be opened earlier than 830. As a 'mature' learner with children the library opening till later is great, but actually would make more sense if I could get into the library before 830am. The library seems to be the place that I am the most productive, and so I'm keen to get to the library before my lectures start to get a couple of hours worth of work in! I've spoken to a few of my peers who also think it would be beneficial if the library opened earlier. I'm aware that Luton are, or are moving to, a 24 hour service and just curious as to why this isn't an option for the Bedford campus. Many thanks

We said

Thank you for your email. During the last academic year the library has been open on very restricted opening hours. Moving out of the pandemic it has given the University to review the opening hours offer and run a pilot year of opening to see if this fits the student needs. The review looked at pre pandemic use and arrived at this opening hours profile for Bedford in consultation with faculties & BEDSSU

Month	Bedford Library
September	08.30 – 22.00
October	08.30 – 22.00
November	08.30 – 00.00
December	08.30 – 00.00
January	08.30 – 00.00
February	08.30 – 00.00
March	08.30 – 00.00
April	08.30 – 00.00
May	08.30 – 00.00
June	08.30 – 22.00
July	08.30 – 22.00
August	08.30 – 22.00

Its being run as a pilot until 31 August 2022. Any feedback will influence opening hours going forward.

There are no plans to open Bedford campus library before 8.30am at the moment.

I will save your feedback and it will be used as a part of the pilot