Monday, 22 October 2018

Visitor Membership


I am not a student at the University but do live in Luton and am doing a Uni course part time on the weekends in London.

Having such a beautiful campus on my doorstep, I was wondering are there any schemes or public access, whereby I might be able to use an area of the library to study?

Thank you for your enquiry. We welcome visitors to Learning Resources and Service Excellence. Our service priorities are to University of Bedfordshire students but there are a number of arrangements available which maximises what we are able to offer visitors who choose to become External Customers. Please check with home institution to see if they are a member of Sconul Access. If they are follow that route.

if they’re not we have subscription memberships available. All the details are on our website




Monday, 15 October 2018

Luton Library - temperatures

The library is too warm too work in currently. Could something be done about this please?

The library suffers from being too hot for some students and too cold for others. There is a lot of temperature variation between floors so I would encourage you to find another cooler spot as the library adjusts to our rather unseasonable weather

Sconul Access


I hope someone can help me. I’m a part time masters student at the university of Edinburgh but I live in Bedford. A friend of mine told me that I may be able to use the library facilities as Bedford Uni because of a shared school scheme. I’ve asked at my university but they said I have to speak to someone at Bedford to find out if you do.
I wondered if someone could direct me to someone who knows if I can use the facilities?



Thank you for your enquiry. If Edinburgh is part of the Sconul Access scheme you can use that to gain free access. Ask Edinburgh about getting authorisation from the scheme and then follow our processes to gain membership at our Bedford Campus Library

Free Schemes for Students from other institutions


I hope that helps


Friday, 12 October 2018

Luton Study Environment


i'm writing to bring your attention it's continuously for a week people (one or two ladies) are very noisy on the ground floor every afternoon. We're working on M floor but their voice are highly pollution in this library building. Please take a look and hope we are working in a library not a market.

Thank you for your enquiry. I am sorry that you cannot find the study environment you want on the mezzanine floor. It is an open area over the library reception and so it will always be noisy. There are no silence requirements enforceable for these floors.

The only spaces that offer quiet or silent study are the Silent Study Rooms on levels 4, 5 & 6. Please relocate to one of those rooms. I am sure they will meet your study style better than the mezzanine.

Bedford PCs

I have issues at Bedford library with pcs being really slow to log in and when trying to print printers are not available or it has the wrong printer.  This has been occurring since last year

Thanks for your enquiry apologies for any inconvenience caused. Please can you tell us what PC you were on so we can investigate? If you ask at the Customer Service desk the Technical support team will come down and try and sort any issues quickly. 

Wednesday, 10 October 2018

Sconul Access

I have been sconal accessed approved and wish to know how I can proceed with getting a library card made for your university although I attend a different university


Thank you for your enquiry. All the information you need is on our website here:

Sconul Access is under the Free Schemes for Students from Other Institutions tab

Please note due to high demand at this time all applications will take 10 - 15 working days to process

Tuesday, 9 October 2018

Using resources

I need more support in the library. I’m fine with finding library books it’s the journals I’m struggling with the journals. My tutor said he wants us to use journals for our essays but I don’t really know what I’m doing or how to find a journal I have asked but he didn’t really explain properly. Can you help me please?


Thank you for contacting me. The immediate help I can direct you to includes
Study Hub Drop ins

Online study hub resources

Your academic liaison librarian - Janine Bhandol - will help you with specific use of psychology journals. She has created some online support for your subject

I suggest that you explore all of these options to find the one that suits you.