Aylesbury - new books

There are not enough new books in the library. When a medical topic is needed some of the books are too old. We need new ones

Thank you for raising this issue your Academic Liaison Librarian has been in contact with Jordan Lewis from the Student Union. They will be arranging a meeting to talk to the students about resources at Oxford House.

WiFi

Wi-FI works terribly. Cannot connect to Eduroam. I keep logging off if I change my location. Then I need to try to log in to guest Wi-Fi if I'm lucky enough

Thank you for raising your concerns. Unfortunately the University had WiFi problems on Sunday 26 October. These have been addressed and should now be resolved. Please ensure you have followed advice from LR staff  if this doesn't it may be a case of moving to a different part of the Library
http://lrweb.beds.ac.uk/libraryservices/availableservices/wifi

Bedford - Eduroam

Internet is too hard to connect to and very unstable

Thank you for raising your concerns with me. I am assuming that you are trying to connect to WiFi via Eduroam as there are not reported problems with University PCs. I am sorry that you are having problems with Eduroam. Please ensure you have followed advice from LR staff in Bedford Library if this doesn't help they may advise you to try UoB student or UoB Guest. it may be a case of moving to a different part of the Library
http://lrweb.beds.ac.uk/libraryservices/availableservices/wifi

In the mean time you may wish to use the University's PCs in the library

Bedford - Eduroam

Wifi - I am trying to connect to the wifi at the library but I am not able to connect to Eduroam and have a limited access to UoB Student
I am with Bedford College and have never had a problem with wifi with them. In fact access is great. Please help

Thank you for raining your concerns with me. I am sorry that you are having problems with Eduroam. Please ensure you have followed advice from LR staff in Bedford Library if this doesn't help they may advise you to try UoB student or UoB Guest. it may be a case of moving to a different part of the Library
http://lrweb.beds.ac.uk/libraryservices/availableservices/wifi

Putteridge Bury -library facility

A few books I am interested in are listed as being at the Putteridge Bury LRC.

I am a new P/T student and this is the campus I am based at on Thursday evenings. If I reserve the books where do I collect them at Putteridge Bury? We haven’t been shown a library facility there.

There is a small Education Collection on the Putteridge Bury campus. You would have been told this at your induction/orientation – did you miss the session? If you ask the reception staff on Campus or your tutor they should be able to direct you to the library room.

 I am sorry but there is no reservation collection facility at Putt at the moment. We are hoping to change this in the next couple of weeks. In the mean time please collect your reservations for Butterfield (open until 5pm) or Luton LRC open 24/7 x 365

I have tried to answer your question as thoroughly as possible. If you need me to expand further or if I have missed anything out please get back to me.

There is a wealth of information on LRWeb to help you http://lrweb.beds.ac.uk/libraryservices/availableservices

Why not try our FAQs to see if they can help?

http://lrweb.beds.ac.uk/faq

Your course is supported by Adele Robinson - Academic Liaison Librarian

http://lrweb.beds.ac.uk/help/ALLs/Adele_Robinson

she will help you by email or on a 121 basis with any research queries you may have.

Adele has created support pages on LRWeb for your course and you may find these useful

http://lrweb.beds.ac.uk/education

UCMK -Psychology Books

It is very disappointed to see that there are not books related to the Psychology degree at the Milton Keynes Uni library. Would be possible to provide at least with a few books or journals, please?

Thank you for taking the trouble to write to me with your request. The majority of University held journals are on-line and I would advise you to check the catalogue to access those resources via your PC or laptop.

As for books, there is an issue with shelf space at UCMK. If you would like to specify what you'd like to see your Academic Liaison Librarian will see what he can do for you.

http://lrweb.beds.ac.uk/studyhub/study-hub-teams/ALLs/Alan_Wheeler

Student email

Why will the student email account not allow me to log in when I enter my ID number & Password?
I can obtain access to BREO using these

I am sorry that you have been having problems with your student email account. Is it still not working? Your student email account may be accessed by

going to  mail.study.beds.ac.uk and logging in using your username and password.  Even though you may have a personal email account you need to check your university one on a regular basis to read important emails sent from your course or the university.

http://lrweb.beds.ac.uk/libraryservices/availableservices/regforserv/e-mail

BREO is quite a separate product

If you have followed the advice above and you still cannot get into your email account please get back to me straight away