I have found dropin to discuss my developing needs of being good and I learnt what Pad is and now how it will help me too,
I want to thank you for the kind words you said about the Professional Academic Development (PAD) team (part of Learning Resources). Your thoughts are important to us, but we're especially pleased when the feedback is positive.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. We are honoured to be part of your journey with the University of Bedfordshire. We really appreciate you taking the time to let us know we're doing something right.
Friday, 9 May 2014
Thursday, 8 May 2014
Wifi
No wifi available for the past 2 days! will nto connect annoying when dissertations are due soon
Thank you for taking the trouble to tell me about the problems you have been having with University WiFi. I understand how frustrating it must be for the connectivity not to live up to your expectations
The University has a cross Campus project to improve the WiFi connectivity at every Campus. None the less in high traffic areas with each individual having an average of 2 -4 WiFi dependent items, the University bandwidth is bound to struggle.
May I suggest that you move to slightly quieter area where the connectivity might be more consistent. Or use a University PC while you are on Campus or use Eduroam which should be a more stable connection.
http://lrweb.beds.ac.uk/libraryservices/visiting/eduroam
Thank you for taking the trouble to tell me about the problems you have been having with University WiFi. I understand how frustrating it must be for the connectivity not to live up to your expectations
The University has a cross Campus project to improve the WiFi connectivity at every Campus. None the less in high traffic areas with each individual having an average of 2 -4 WiFi dependent items, the University bandwidth is bound to struggle.
May I suggest that you move to slightly quieter area where the connectivity might be more consistent. Or use a University PC while you are on Campus or use Eduroam which should be a more stable connection.
http://lrweb.beds.ac.uk/libraryservices/visiting/eduroam
Reduced loans
The library is only allowing 2 books out at a time. I am a part time student visiting uni once a week. I should be able to have my books on hold until tomorrow.
Thank you for your comment. When we experience problems with our library management system - which fortunately, is very rare - we can only offer manual issues. When this happens there has to be a restriction on number of items that may be borrowed per person.
I do apologise for the inconvenience this caused you. I do agree that it isn't the standard of service we'd expect to provide. It is being looked into by the University's IT department to help avoid this happening again.
Meanwhile talk to Learning Resources staff about your circumstances (in the unlikely event that this happens again) to see if they can allow up to 4 items on manual loan
Thank you for your comment. When we experience problems with our library management system - which fortunately, is very rare - we can only offer manual issues. When this happens there has to be a restriction on number of items that may be borrowed per person.
I do apologise for the inconvenience this caused you. I do agree that it isn't the standard of service we'd expect to provide. It is being looked into by the University's IT department to help avoid this happening again.
Meanwhile talk to Learning Resources staff about your circumstances (in the unlikely event that this happens again) to see if they can allow up to 4 items on manual loan
Bedford - more silent space
More silent library space ie more places like the 3rd floor with computers and silence.
Thank you for your enquiry. As you know level 2 at Bedford Campus Library has become a
silent study area. PC use creates noise so it was a conscious decision to move some of the PCs from level 2 to different floors. There are 22 PCs on that floor but there another 150 PCs on the other library floors. In addition there are 42 PCs in the Learning Hub. You are welcome to use your own laptop or tablet in the Library there are specific plug in power points available on every floor. If you cannot find any please ask staff on the Customer Service Desk (ground floor) for help. You cannot plug your device into the the University network so please use WiFi if required
There are a good proportion of PCs to students at Bedford. We rarely have no PCs left for customers to use. Please check all the library floors for available machines. We have introduced a PC booking service to make it easier for customers to get a machine when they need it most.
Thank you for your enquiry. As you know level 2 at Bedford Campus Library has become a
silent study area. PC use creates noise so it was a conscious decision to move some of the PCs from level 2 to different floors. There are 22 PCs on that floor but there another 150 PCs on the other library floors. In addition there are 42 PCs in the Learning Hub. You are welcome to use your own laptop or tablet in the Library there are specific plug in power points available on every floor. If you cannot find any please ask staff on the Customer Service Desk (ground floor) for help. You cannot plug your device into the the University network so please use WiFi if required
There are a good proportion of PCs to students at Bedford. We rarely have no PCs left for customers to use. Please check all the library floors for available machines. We have introduced a PC booking service to make it easier for customers to get a machine when they need it most.
WiFI
No wifi - struggling to sign in, took a while. Cheers
Thank you for taking the trouble to tell me about the problems you have been having with University WiFi. I understand how frustrating it must be for the connectivity not to live up to your expectations
The University has a cross Campus project to improve the WiFi connectivity at every Campus. None the less in high traffic areas with each individual having an average of 2 -4 WiFi dependent items, the University bandwidth is bound to struggle.
May I suggest that you move to slightly quieter area where the connectivity might be more consistent. Or use a University PC while you are on Campus or use Eduroam which should be a more stable connection.
http://lrweb.beds.ac.uk/libraryservices/visiting/eduroam
Thank you for taking the trouble to tell me about the problems you have been having with University WiFi. I understand how frustrating it must be for the connectivity not to live up to your expectations
The University has a cross Campus project to improve the WiFi connectivity at every Campus. None the less in high traffic areas with each individual having an average of 2 -4 WiFi dependent items, the University bandwidth is bound to struggle.
May I suggest that you move to slightly quieter area where the connectivity might be more consistent. Or use a University PC while you are on Campus or use Eduroam which should be a more stable connection.
http://lrweb.beds.ac.uk/libraryservices/visiting/eduroam
Thursday, 1 May 2014
Windows 7
Please please stop messing around with us by changing these computer settings. Just keep things simple for us.
As of January 2014 XP is no longer supported by Microsoft so the University has to change its operating system. Windows 7 inevitably has some appearance and functionality changes which are bit of a shock to start with. I am sure that after a few uses you will find Windows 7 as simple as XP
As of January 2014 XP is no longer supported by Microsoft so the University has to change its operating system. Windows 7 inevitably has some appearance and functionality changes which are bit of a shock to start with. I am sure that after a few uses you will find Windows 7 as simple as XP
Windows 7
Works fantastic just different from previous software
Glad you like the change. As XP is no longer supported by Microsoft the University has to change its operating system.
Glad you like the change. As XP is no longer supported by Microsoft the University has to change its operating system.
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