Tuesday, 18 January 2011

Saving files

I saved my work to the desktop when I was working in the iT Suite. I logged off and when I came back I couldn't find my files...

Oh dear. When you are working on the University network it isn't the same as working on your home pc. Saving to the desk top is only useful for that session. As soon as you log off the work is lost. Always save your work to your network space.

Different versions of Office

My new laptop has Office 2010, I can't open any of my files created at Uni on it.

If you are experiencing problems between two versions of Office (eg University Office 2007 new laptop Office 2010) you need to turn on the compatibility mode in Office 2010 - you can then use that to save documents in 2007.

We are advising customers not to save in RTF (not being fully supported by Word 2010 or future releases) as we believe they will lose formatting and other functionality from the document which may cause more problems than originally occurred from 2007 opening a 2010 document.



Friday, 7 January 2011

SPSS for MACs

The LRC has received several request for copies of SPSS for MACs. The answer is:

Need to use (may be installed already) or download boot camp from the Apple site to use windows applications and thus run our version of SPSS.
Marketing info from Apple at:
We don't have any individual Mac licences as they are about £500 a go.


Wednesday, 1 December 2010

Noise at Park Sq

I live on campus and there are no quiet houses so I rely heavily on silent areas in the library for quiet study. However I am constantly taking it upon myself to hush students making unnecessary noise or just talking. Silent means silent. Please find a way to rectify this problem as Uni is not cheap

Thank you for your comments. I am sorry that you have been experiencing these problems with the Silent areas in the LRC. To be clear the silent area at the Park Sq LRC is levels 2 & 3, everywhere else is quiet to social learning noise levels.
If you are on level 2 or 3 and find the noise level unacceptable please report it to security. There are hourly security patrols. This helps keep noise levels down. Written Warnings are issued if appropriate.
The LRC is working constantly with the SU to find ways of maintaining the silent study environment on levels 2 & 3

Thursday, 28 October 2010

Noise in LRC

have been advised by LRC staff to lodge my complaint about the level of noise in the library "silent" areas to you.
I am a Level 2 Psychology student, and at the end of last year, I found noise in the library to be a problem. This year it is even worse. The "silent" areas have been reduced to two small levels, 2 and 3. Level 3 would suit me fine, if it were silent, as it is where the majority of my textbooks are kept (apart from the fact that there is nowhere to plug in laptops this year). However, it is far from silent, as groups of students find it perfectly acceptable to sit having long chats, or work noisily together. I find myself very frustrated,
and disrupted, constantly having to picking up my books and notes, and desperately combing the library to find somewhere silent to study: there is nowhere.
I have 2 small children at home. I don't get the opportunity to come into the library to study very often, and when I do, the very point of me being there is thwarted.
Please can you advise me of what action you will be taking to ensure that "silent" areas are kept silent, and that absolutely no talking will be tolerated, under any circumstances?

Thank you for writing to me about your concerns
With all the building work at the start of this academic year the study space at Park Square has been compromised in a variety of ways - not least by the noise of the building works. It is frustrating to have the study environment changed by fellow customers. The silent areas are supported by the SU the LRC's code of conduct and monitored by Security. To that end Security patrol once an hour and will respond to any complaints by other customers to address breeches of the silence code of conduct. A range of penalties are in place to enforce this patrol.
May I encourage you to report any breeches of the silence rule to security this will help keep levels 2 & 3 silent

Tuesday, 12 October 2010

Access to journals at Park Square LRC Luton


Hello, I wondered if the Journals section of the library will be open this week?
I understand there are on-going maintance works, I wondered if I would be able to access the Journal of Applied Psychology?

There is open access to the print journals at the LRC Park Square. They are now housed in the rolling stack ground floor Park Street end of the LRC. If you have trouble locating the journal please ask the member of staff on duty at the Customer Service desk.
You may access the journal electronically using this link and authenticating your access using your username and password.
Always check the catalogue to see if an electronic version is available as you can access this outside normal LRC opening hours
Thanks
s


Access to journals at Park Square LRC Luton


Hello, I wondered if the Journals section of the library will be open this week?
I understand there are on-going maintance works, I wondered if I would be able to access the Journal of Applied Psychology?

There is open access to the print journals at the LRC Park Square. They are now housed in the rolling stack ground floor Park Street end of the LRC. If you have trouble locating the journal please ask the member of staff on duty at the Customer Service desk.
You may access the journal electronically using this link and authenticating your access using your username and password.
Always check the catalogue to see if an electronic version is available as you can access this outside normal LRC opening hours
Thanks
s