have been advised by LRC staff to lodge my complaint about the level of noise in the library "silent" areas to you.
I am a Level 2 Psychology student, and at the end of last year, I found noise in the library to be a problem. This year it is even worse. The "silent" areas have been reduced to two small levels, 2 and 3. Level 3 would suit me fine, if it were silent, as it is where the majority of my textbooks are kept (apart from the fact that there is nowhere to plug in laptops this year). However, it is far from silent, as groups of students find it perfectly acceptable to sit having long chats, or work noisily together. I find myself very frustrated,
and disrupted, constantly having to picking up my books and notes, and desperately combing the library to find somewhere silent to study: there is nowhere.
I have 2 small children at home. I don't get the opportunity to come into the library to study very often, and when I do, the very point of me being there is thwarted.
Please can you advise me of what action you will be taking to ensure that "silent" areas are kept silent, and that absolutely no talking will be tolerated, under any circumstances?
Thank you for writing to me about your concerns
With all the building work at the start of this academic year the study space at Park Square has been compromised in a variety of ways - not least by the noise of the building works. It is frustrating to have the study environment changed by fellow customers. The silent areas are supported by the SU the LRC's code of conduct and monitored by Security. To that end Security patrol once an hour and will respond to any complaints by other customers to address breeches of the silence code of conduct. A range of penalties are in place to enforce this patrol.
May I encourage you to report any breeches of the silence rule to security this will help keep levels 2 & 3 silent
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