Luton Library temperature

The weather has been very hot recently and still is but the problem is that it's hotter in the library. There is no air circulation or any type of cool air. People are having breathing problems in the library. We can't do out work. It's gone so bad that people are bringing their own fans. Worst part is we noticed there is no AC in the whole building but when we went into the staff bookable room they were well air conditioned. Could you please fix this.

I sympathise with your discomfort - the staff are melting too. Please do not plug in personal fans as this could adversely affect our power supply. If security or staff see a fan they will ask you to switch it off and unplug it. The problem has been reported and has been dealt with. In a couple of hours the building should get to a more comfortable temperature

Luton library temperatures

23 Jul - temperature uncomfortably warm on 5th floor - sweating while sat still - at 9am

I sympathise with your discomfort - the staff are melting too! The problem has been reported to Facilities and should be resolved soon.

Luton Library Temperature

23 July - the heat is too much that it drains your energy but nevertheless I am grateful for the beautiful weather

I sympathise with your discomfort - staff are melting too. The problem has been reported to Facilities and should be resolved soon

Luton Library Temperatures

July 23rd The M floor is hot and in need of AC

I sympathise with your discomfort - staff are melting too. The problem has been reported to Facilities and should be resolved soon

Luton Library Temperature

July 23rd - I came in to use the library but I could hardly do anything as it was TOO HOT. No air flowing in the room. Just humidity. Not acceptable or comnfortable for anyone. Please resolve the air con asap

I sympathise with your discomfort. The problem has been reported to Facilities and it will be resolved soon

Luton Library temperatures

Monday 23 July - could do with AC as there is no air flow via windows/doors

I can only apologise for your discomfort - staff are melting too. The problems has been reported to Facilities and hopefully will be rectified soon

Luton Library temperature

The air conditioning at the fourth floor is too strong I'm not able to stay more than min in there because I'm shaking. Can you please adjust it?

The building management system for the library is set between 19 - 23 degrees centigrade, when temperatures fall between those values there is nothing I can do to adjust it.

As it is so hot outside the cooling system is doing its best to find a temperature that suits eveyone. May I advise you to move to another floor if the 4th floor is too cold? There are silent rooms on the 5th and 6th floors.

Sconul Access

I'm a student at the University of Leicester and have Sconul access to the University of Northampton. Would I be able to access the Bedford campus library with either of these cards or would I have to apply for sconul access to be allowed to use your facilities over the next couple of months?

As you already have your email of authorisation from Sconul Access you need to apply to University of Bedfordshire for membership all the details and application form are on our website

https://lrweb.beds.ac.uk/libraryservices/membership/external-users

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/codeofpractice

It can take up to 10 working days to process your application (on receipt) so please ensure your complete the form and send your photograph promptly. When you collect your membership card you will need to bring your Leicester ID

Sconul Access

I am a student that's currently studying at the university of sheffield, however I am currently living at home over the summer. 

I was wondering if it was at all possible to use the library studies spaces whilst I was at home for my resit exam coming up in August? 

It would seem to me that you are eligible for Sconul Access membership please apply for authorisation from Sconul Access (Sheffield should have the details for you) then go through our membership process

https://lrweb.beds.ac.uk/libraryservices/membership/external-users

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/codeofpractice

Sorry this is a bit clunky and slow (it can take up to 10 working days to process your application) but we have swipe access to our libraries so you need full Sconul Access membership

Microsoft

 Do you know if Microsoft office are permanent once downloaded from the website? Or they will expire once the student graduates?

Thank you for your enquiry. The information you need is on our website

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/software2/microsoft-office

Namely

Also note that Office will cease to work after a short 'grace' period if you leave the University.

Library Service query

Will you please be able to tell me how many grace periods students will get after the due date for library books have gone?and form what day will library fine apply? How much is a library fine per book per day?

Also, if there is a book that the university library (in all campuses) does not have, will students be able to request it to be bought by the university library, to be then available in the library itself? and if yes, to who do they make requests to?

I hope you will help with the queries.

Many thanks for your enquiry. All the information you need is on our web site.

Grace periods, follow this link and click on the Fines paragraph heading

https://lrweb.beds.ac.uk/libraryservices/using-the-library/loans,-renewals-and-reservations/self-issue

Once an item is due you get the grace period of 7 days for a standard loan and 3 days for a 7 day loan. If you renew an item then the grace period applies to the new due date.

Fines are applied from:

day 8 standard loans 50p per item

ay 4 7 day loans 75p per item.

Overnight loan have no grace period and the fine is applied as soon as the book is overdue £1

The fine is per book not per day.

If a final year or post graduate student needs a book that is not stocked in the University library they may use the Document Supply services

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply

If a first or second year student says they need an item from outside the library’s collection then they need to contact their academic liaison librarian as the library holds materials for every course taught at the University

https://lrweb.beds.ac.uk/studyhub@library/what-is-study-hub/study-hub-teams/ALLs/subjects

I hope this answers all your queries. If not please ring

01582 743488

during staffed hours or visit the on Campus customer service desk

 

Library Catalogue 30.6.18

I am trying to complete my assignment which is due in on Tuesday night but the whole library catalogue and discover is down. Someone has just screenshotted me that there are works going on today and tomorrow and it will be down? Which was posted on your twitter page 18 hours ago that's not enough notice. This is really not fair to people that have assignments due in next week. Especially as we all work part time :( Please can you sort this as I am getting really upset and stressed about this now. 

Thank you for your email. I am sorry you were having problems with the library catalogue. Please can you  tell me what message you got when accessing DISCOVER and the Library Catalogue this weekend.

Please can you send me the screen shot of the reported DISCOVER and Library Catalogue downtime Twitter message as there was no reported downtime this weekend. There were problems 23 – 25 June but not 30 June & 1 July.

Post graduate Document Supply request

I found the article below via a discover search, however I have been unable to access the full text. Would you please be able to help? If possible, I need it in PDF format. 

Thank you for your enquiry as a post graduate the University’s Document Supply is a self service activity.

You are entitled to use our Document Supply for free for up to 20 items,  service details here

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply/document-supply-q-and-a

Pay particular attention to the Secure Electronic Delivery advice

University of Bedfordshire staff and students use BL on Demand to receive documents only. Please note any personal requests made directly using a BL on Demand account will be charged directly to the account holder and the University will not refund the charge.

Fill out the journal form here

https://library.beds.ac.uk/patroninfo~S20?/0/redirect=https://library.beds.ac.uk:443/illj

Get a BL On demand account here

https://lrweb.beds.ac.uk/libraryservices/using-the-library/docsupply/sedplugin