Billed items

I have received a notification from the library stating that I must pay £35 for a book I have lost, but in fact I still in possession. The reason I have missed notices is that she is on placement so is generally rather busy.

Thank you for contacting us you have £40.25 in library fines and Billed items on your account. If your library account has a Billed items or fines over £22 your library account is blocked

If you return the Billed item its Bill of £30 will be reduced to a fine and your library account will be unblocked

You took out this item on 15.10.14 it was due back on 10.11.14 after one renewal. You have been sent 3 overdues (by email) and the book is now more than 5 weeks over due

If your loans are more than 5 weeks overdue they become Billed Items. You will be issued with a replacement bill for the items you have on loan and your library account account will be blocked.

As soon as you return your loans the bill will be lifted, replaced with a fine and your library account will be restored

If your loan items are lost you will need to pay for them, or set up a payment plan to pay for them before your library account is restored. Please talk to staff at the Customer Service desk about lost items, we will help you look for the missing books before you have to pay for replacements.

http://lrweb.beds.ac.uk/libraryservices/availableservices/borrowing/fines

You can check your library account any time you are on line to see if you need to renew an item collect a reservation or if you have any fines to pay:

http://lrweb.beds.ac.uk/libraryservices/availableservices/regforserv/lib-reg