Thank you for taking the time to write to us. We appreciate the opportunity to clarify what the position is. Aylesbury LRC has a quiet study area at the top of the library. This is near the staff area and you may ask staff for assistance in maintaining the study environment. Everywhere else is open access and available for students to study in the way they think fit. Group work is a recognised part of the University's curriculum so students "chatting" is a very legitimate practice.
The staff are all too aware of conflicting student needs and try to maintain a reasonable noise level through out the library. They can’t station themselves in the computer room all the time. They do walk through regularly and monitor the noise and if necessary the students are asked to be quieter.
It is up to the students to monitor and behave appropriately.
Please remember that what one person thinks is quiet another person will find unacceptably noisy. It also has to be remembered that often this week’s worker is last week’s (or next) talker.