Friday 6 June 2014

Print credit

When i to recharge/top up my card for printing the machine takes all of my money and my balance remains the same. I have lost nearly £2

I am sorry you have been experiencing problems. Thank you for taking the trouble to tell me about the problems you have been having with the print credit top up machine. I understand how frustrating it must be for this facility not to live up to your expectations. This problem can only be dealt with in person at the Campus where you credited your print account. Please talk to staff at the Customer Service Desk. They will do a print history for you to see what happened.