Please can you confirm whether the book that I have on inter-library loan has
been successfully renewed. I called Oxford House earlier and the staff member
said he had actioned this but he did not sound at all
confident.
Thank you for your enquiry. You can check your library account yourself via
the library catalogue, sign in here
using your usual University username and password
When you do this you will see your interlibrary loan has been renewed
until 8 May
To put your mind at rest if you think a member of staff sounds uncertain on
the phone talk to them about it. It is better to do that than worry. Individual
voice tones are open to many interpretations so its a good idea to sort it out
on the spot. Learning Resources staff are here to help you and any uncertainty
you may have thought you heard could be explained in any number of ways.