Noise in the Silent Areas

I am just wondering why isnt there anyone monitoring in the Library. It is hard to focus when student's talk very loud in the Silent library. I mean there is a reason why it is a silent area. I am hoping for some serious action's, because this problems has been ongoing since I have started the uni, there has been no improvements.

Thank you for your enquiry. I am sorry that the Silent areas have not met your expectations.

At Park Square levels 2 and 3 are designated Silent floors with clear signage and regular security patrols. If noise levels exceed expectations this needs to be reported to the Customer Service desk on level 1 of the LRC so a security patrol can be called in to review the area and - if necessary - issue Written Warnings.

http://lrweb.beds.ac.uk/libraryservices/availableservices/study-env