Monday, 10 May 2010

Reservations Waiting Lists

... I can't even get a book which I have already hold 3 weeks ago...

Thank you for your comment and - if it helps - I share your concern. At this time of year particularly key books get reserved for revision, end of year assignments and dissertations. The University's reservation process should ensure that everyone gets an equal opportunity to use the materials available. Customers are not able to re-new books which have been reserved by other people.

People do - out of desperation - occasionally let books overdue, as they would rather pay a fine than give the book back. They then get shocked when they are issued with a replacement bill for the book that usually bring the book back. This year there has been a slight worsening in availability as some students were stuck on holiday (due to the ash cloud) with their library books. Hopefully that will have settled down by now. If you continue to have problems with availability may I suggest you contact your subject librarian to see if they can help in some way.