Friday, 20 November 2020

Print Credits

 You said

Do you know how first year students can access printing credits? 


We said

Thank you for your enquiry. I not sure I understand your question but you can credit your print account by logging onto myprint.beds.ac.uk

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/printing/terms/

 You can access your print credits via the printers when you send an item to print.

 Hope that helps


Eduroam

 You said

I was wondering if you could please set me up an account, so I can log in whilst not at the Beds campus?

We said

Thank you for your enquiry. You need to authenticate your devices whole you are on campus it cannot be done remotely.

 Next time you have your phone/tablet/laptop on campus follow the instructions on this link

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/wifi/

 

Increase Library Opening Hours

 You said

I am a part-time student with a young family and work full-time until 5:30pm, I would like to request for the library to extend the opening times as the current times are posing a real strain on me which is affecting my grade and opportunity to study, now that assessment deadlines are getting closer it is really important for us part time students with other commitment to be able to gain the same quality service like other students. The times that the library is open is the times in which I am working. I currently use the library on the Saturday however it is not enough time for me to get much done, and the library is closed on the Sundays. I would really appreciate if this could be looked into, as this is becoming increasingly stressful and I'm sure this will help not only myself but many other students in the same situation as me.

We said

Thank you for your raising your concerns 

Bedford and Luton campus libraries are currently open

Monday – Friday 8.30 – 18.00

 Saturdays

Bedford 9.45 – 15.45

Luton 10.15 – 17.45

 Opening hours are regularly reviewed by the University's senior management where demand and use is balanced against the current pandemic advice and locally set tier alert levels

Any enquiries about opening hours may be sent to sarah.arkle@beds.ac.uk

University community advised to check our website for the latest opening hours https://lrweb.beds.ac.uk/opening/

Tuesday, 27 October 2020

eBook?

 You said

Please this book is one of the suggested reading book for my essay assignment but is not available online to read, can it be made available for me

We said

Thank you for your enquiry. Not every book available has an ebook equivalent. This is the case with the item on your reading list. I am sorry I cannot help you with your request.

How many books?

 You said

was just wondering how many books we were allowed. I have 6 to collect and when I went to add another it said to speak to library services


We said

Thank you for your enquiry. All the information you need is on our website

Borrowing
https://lrweb.beds.ac.uk/libraryservices/using-the-library/loans-renewals-and-reservations/self-issue/

https://lrweb.beds.ac.uk/libraryservices/using-the-library/loans-renewals-and-reservations/self-issue/borrowing/

 

Reservations
https://lrweb.beds.ac.uk/libraryservices/using-the-library/loans-renewals-and-reservations/reserve/

 

You may borrow up to 20 books at a time. You may reserve up to 6 items at a time

Friday, 16 October 2020

Open to guests?

 You said

I have a membership which expired and want to renew it 

We said:

Thank you for your enquiry. Due to the pandemic University of Bedfordshire libraries are closed to visitors at this time.

 We will review this in January 2021 so I would advise you to check on the library website in January for updates

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/


Laptop loans

 You said: 

My laptop is broken and I can not work on it any more are there any laptops on loan from the library?

We said:

The pandemic laptop loan scheme ended when the University libraries re-opened. The libraries at Bedford and Luton are open 8.30 – 17.00 Monday – Friday there are desk top PCs and printers to use during those hours.

LRSE return to campus services have been restricted due to pandemic advice. There are no laptop loans at Luton Campus Library at this time

 Student Services laptop loan scheme

Students who are full time UG or PG studying at the University of Bedfordshire at Luton, Bedford, Aylesbury or Milton Keynes (not including LSC students) can apply for a laptop loan. The laptop can be loaned for up to 3 months for academic purposes to facilitate study and research only. Contact studentmoney@beds.ac.uk