Bedford Library - staff

It's been so nice and really good being in the library.  The staff are so lovely, kind, always ready to help.  They need a pay rise. I made it because of them.

Congratulations on your achievements!! Delighted to be part of your academic journey

Bedford Library - study environment

The noise levels in the library way too high plus the use of language (poor) the consequences being not being able to concentrate on my studies - left the building!!!

Thank you for your feedback. Level 1 of Bedford Campus Library is primarily used for social learning and so it will be a lively floor. If you like silent working level 2 is designated silent. If you can tolerate ambient noise level 3 would be the perfect choice for you.

Luton Library - Furniture

The little triangle table with computers in the silent areas are are too small to work on. There is no space to write or put a book. Need bigger table

Thank you for your feedback. There are silent rooms on the 4th, 5th and 6th floors of Luton Campus Library. As well as the triangular tables you mention there are standard tables - some with PCs - also available in some of the rooms. These tables offer space for books and additional portable devices. I would advise you to check the facilities on each of these floors to find the one that suits you the best.

Bedford Library - Staff

Your help in my contract law was fantastic.  the staff in here are just the best.  Service above and beyond.  I am an ex CEO I would hire them immediately

Thank you for your kind words.

Luton - children in the library

I am very disappointed that I cannot bring my child into the library during the school holidays.

Thank you for your email  University regulations state that under 18s are not allowed into the library. When you registered with the University you agreed to abide by this regulation but understandably may have forgotten this requirement until now.

This regulation is ameliorated with the offer from the library to collect and issue books on behalf of parents who have chosen to bring their children into University – while they wait on the ground floor or on the level 1 bridge link to the Campus Centre at Luton. Any parent may use the IT on the ground floor of Luton Campus Library – near the café outside the entry barriers -  to access a PC and print while looking after their child. No children may be left unattended in this area and security and library may not take care of customers’ children.

Bedford Library - staff

Awesome people here! thank 'U' 4 all your help

Thank you for your kind words

Luton Library - PCs in the silent rooms

Remove computers from silent study room keyboard very loud and distracting when reading

Thank you for your comments in the run up to the main dissertation hand ins and exam period in the University I feel removal of PCs from the silent area it will generate far more complaints than approval. W e will evaluate making on of the silent areas PC less but will not be able to legislate against laptop use.  We will investigate the purchase of quieter keyboards.