Tuesday, 2 October 2012


Are there any plans to add MS Project to the IT Self Help Guides?
This would be useful for the DL courses.

As you may know MSProject isn't part of the portfolio of applications/IT skills that CST currently support through workshops and training materials. However we are planning for the Office 2010 documentation update which should include some more documentation to put on BREO to include MS Project. As the 2010 upgrade didn't happen over the summer that has been temporarily shelved

Monday, 1 October 2012


I reserved this book on Friday and I’m at the uni today. Could you tell me if it has arrived for collection. Thanks.


 Thank you for your enquiry. There is full information on the Reservation service here:
 
on this page there is a link to a "Just a Minute" video on the process. 
You check your library account here:
 
Sign in with your usual University ID and password. If your reserved item is available for you it will say "Ready To Collect".
You will be notified by e-mail via your University e-mail account when your reservation is available for collection. Remember to check your University e-mail account regularly. You will need your ID card to collect your reserved item.
All reserved items must be collected by the person who has placed the reservation with their ID card.

Wednesday, 19 September 2012

Freshers' Comments


The staff members are just GREAT. They have been so helpful. With their smiles, positive attitude, and supportive spirit they add to the positive experience that a University of Bedfordshire student goes through. Thanks everyone :)

Story so far


 I have been to the Luton and Bedford LRC and all the staff are wonderful, I like the fact that there are plenty of spaces to sit and the book are current. I also like the ordering service so I never miss out on the books I need-Thank-you

Tuesday, 18 September 2012

Freshers

Welcome to Learning Resources (LR) at the University of Bedfordshire. The staff hope you have a happy and successful time here. Always remember LR staff are happy to help you at any and every point of your academic career so please use the resources: people, print and electronic that are available to you.

If you wish to comment or make a suggestion about the services/resources on offer please leave a comment on the blog
http://lrweb.beds.ac.uk/contact/feedback

or let us know about your experiences of using University Learning Resources - so far - we'd like to know what you think.

If you leave a comment during induction/orientation there's an added bonus. Note your ID number on your comment and we'll randomly select one comment at the end of October to get £20 of print credit.

Friday, 7 September 2012

Noise Park Square LRC


VERY NOISY especially in the pod areas where high noise levels come from people who are socially gathering and not studying or doing group work and often playing music out loud.This is very disruptive.There should besomeone on patrol or someone who could monitor the misuse of these areas.

Thank you for your comments. May I clarify for you:
the Social learning Space (ground floor) is designed for noisy "social" working so customers expect that area to be noisy.
Park Street End, level 1 and the IT Suite are "quiet" areas
Level 2 & 3 are Silent floors. The study environment there is monitored electronically and by security.

May I encourage you to use levels 2 & 3 to study in if you require silence

Thanks

Wednesday, 18 July 2012

Noise at Polhill


 am a third year student in the process of working on my dissertation due in on the 10th August 2012, time is of the essence, and as a Mother of four I was hoping to be able to use the library as a resource available to me (and one that I have paid for) before they break up from school on Friday.
The noise produced by the building work at the Polhil Campus Library is intolerable, rather than just disruptive. I cannot understand why there has been no consideration given to students who may have to work in the library over the summer period. .........

Thank you for contacting me about your experience at Polhill Library. I am sorry that the noise at Polhill Library has been particularly bad today. Alterations on level 1 mean that the noise filters above and below the affected floor. May I suggest the Hub, as an alternative space which has computer workstations. We have also identified additional rooms elsewhere on Campus outside the library itself, to make available more conducive study environments. Please check with Library Staff on what is available. 
We try to make the advice on the website as descriptive as possible it seems that the words did not adequately describe the noise today. 
This work is being done at the request of our customer base. Improvements to the study environment and the overall student experience are one of our prime values.There is never a good time to do such disruptive transformation work so we have to choose a time when there will be the least number of people affected. We did similar work at Luton 2 years ago and students/staff had to cope with similar disruption. They are now reaping the long term benefits.I understand your frustrations and apologise for the inconvenience. You are - of course - welcome to use the Luton campus as an alternative. I hope that the improvements  will be considered worthwhile in due course.