The Silent areas are NOT respected and it's impossible to study in silence.
The LRC telephone number goes straight to answer phone after 4 ring-tones and when someone finally answers they do not bother in giving me an answer to my rather simple query: What time is the Assingment Hand-in service open til?
They recognise it is a service part of LRC but they said they just ignore the answer and suggest ringing the Switchboard.
Thank you for your LRC comment received today 31 May 2011. I am sorry that your experience with the staff at the Customer Service desk of the LRC wasn't the most friendly and helpful. It is our policy to be as informative and helpful as possible. Please could you give me some specific details so I can follow this up as a training issue?
If you have any assignment queries I would advise you to contact:
Although the assignment handling unit is next to the LRC we do not administer hand ins or have specific details about hand ins. LRC Staff would be wary of giving incorrect advice
The LRC/ITSuite is open until 2am Mon - Fri and 10pm Sat & Sun (during term time) access to the assignment handling unit is available until then
Levels 2 & 3 are our silent floors. If there is an unacceptable level of noise please report it to the Customer Service desk or to security and they will come and patrol.
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