Polhill Returns

The ... drop box at Polhill Campus library has now been replaced by two self service machines which are out of order that I did not know were there until this evening.

As it appears there are currently no services for returns outside of library opening hours I cannot return my book as I work during the day and thought I could just drop the book off this evening.

I am very sorry for the inconvenience this has caused. We are experiencing technical difficulties with the weather screen at the front of the Returns machine.

In response to your comment while this problem is being sorted out we have temporarily set up a drop box at the side of the library building near the back door. The way is indicated by arrows. The large letterbox is quite high off the ground and just drops items inside the building. Items returned this way will be taken off your library account at the start of the next working day at Polhill.

Library items may be returned to any campus LRC or renewed on-line via your library account or by phone: 01582 743262

Forgotten ID

I came into the LRC today but didn't have my ID. I wasn't allowed in... I had a wasted day

Thank you for your comments regarding entry to the LRC

I do understand your frustration at not being able to get in without an ID card. As an MSc student you will understand that ID is a requirement for entry into the LRC. You signed an agreement with the University to abide by our rules when you registered and one of those rules was to "produce your ID on request". Please check the back of your card.

I realise that in planning your day it is easy, during the summer, to forget your ID while preparing to come into the University. I am sorry there is no leeway to allow you in without ID. This is because of the agreements we have with our licence holders for the software and resources we make available to our students.