Aylesbury campus library

 You said

Food vending machine

Power supply that works through all the quiet study desks

Easier sign posting on the rows of books.

For example this is where WQ is etc

 We said

Thank you for your enquiry regarding Aylesbury campus. I will pass your comments regarding food vending to our Facilities team. In the mean time may I encourage you to use the facilities available in the main hospital building.

Thank you for letting us know there’s a power supply issue with the study desks in the library I will ensure that it is investigated and resolved. Please remember that some power sources have been disabled to ensure social distancing while studying. If that is the issue it will remain in place until our COVID way of working ends.

New signage is being made up for the library shelves so please accept my apologies for the delay. Staff are on hand to help you find where the WQ books are

External membership request

 You said

In regards to my membership expiring on 24.01.21 would it be possible to renew my membership before the expiry date? Or do I need to come in to renew my membership? 

If there is a chance to renew before the expiry date can I just fill in the visitor’s application form and send it to you with the fees? 

We said

Thank you for your email. University of Bedfordshire is not accepting applications for membership from anyone outside the University and the Sconul Access Scheme is currently suspended due to the pandemic. Please check these web pages from 14.1.21 to see if anything changes

 https://lrweb.beds.ac.uk/libraryservices/membership/external-users/

 https://lrweb.beds.ac.uk/libraryservices/membership/external-users/categories/

Book returns

 You said

As an ex student who graduated over lockdown in Summer 2020 who has books that need returning. Can these be returned to any campus library or the library in which they were borrowed from? 

We said

Thank you for your email. The books may be returned to any campus. There are restrictions on visitors to our campuses at the moment – even alumni – so you may need to hand your items to a security guard for return.

 Bedford campus entry via the Gateway building

Luton Campus entry via vicarage Street ground floor.

Print Credits

 You said

Do you know how first year students can access printing credits? 

We said

Thank you for your enquiry. I not sure I understand your question but you can credit your print account by logging onto myprint.beds.ac.uk

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/printing/terms/

 You can access your print credits via the printers when you send an item to print.

 Hope that helps

Eduroam

 You said

I was wondering if you could please set me up an account, so I can log in whilst not at the Beds campus?

We said

Thank you for your enquiry. You need to authenticate your devices whole you are on campus it cannot be done remotely.

 Next time you have your phone/tablet/laptop on campus follow the instructions on this link

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/wifi/

 

Increase Library Opening Hours

 You said

I am a part-time student with a young family and work full-time until 5:30pm, I would like to request for the library to extend the opening times as the current times are posing a real strain on me which is affecting my grade and opportunity to study, now that assessment deadlines are getting closer it is really important for us part time students with other commitment to be able to gain the same quality service like other students. The times that the library is open is the times in which I am working. I currently use the library on the Saturday however it is not enough time for me to get much done, and the library is closed on the Sundays. I would really appreciate if this could be looked into, as this is becoming increasingly stressful and I'm sure this will help not only myself but many other students in the same situation as me.

We said

Thank you for your raising your concerns 

Bedford and Luton campus libraries are currently open

Monday – Friday 8.30 – 18.00

 Saturdays

Bedford 9.45 – 15.45

Luton 10.15 – 17.45

 Opening hours are regularly reviewed by the University's senior management where demand and use is balanced against the current pandemic advice and locally set tier alert levels

Any enquiries about opening hours may be sent to sarah.arkle@beds.ac.uk

University community advised to check our website for the latest opening hours https://lrweb.beds.ac.uk/opening/