Internet access

Internet is not browsing on level 1 checked with the library staff and tried on various locations on level 1. It connects but not browsing. Its okay at social area.

Thank you for your email. I am sorry that you have been experiencing problems with the internet. Its not clear from your comments whether you were using the wifi network or a pc. There seems to have been a problem after 6pm Wed 25 November 2009. This has been reported to the University's Information and Systems Department and they will address it.

Internet

I am using and Internet at Learning Resources centre but internet is not working properly and we having a problem with internet on level 1

I am sorry you are having problems with the internet. Our Information Systems Department will be made aware of the issue and they will address it. Please report any problems you have with the internet to the Customer Service Desks when you have the problem.
Thanks

Printing

I'm a returning student and was surprised of the new printing system... is not efficient... ridiculous to wait in the queue... I'd appreciate if these machines would disappear...


Thank you for your comments regarding the new printing service within the University.
The University decided to move from its previous printing service provider to the new one - P Counter - last January. The new system was brought in with a lot of investment and testing on behalf of the University. Unfortunately in recent weeks the system has met new demands which has caused it to fail. The system developers have found a "fix" and it has been applied. It is hoped that there will not be the level of problems experienced 9 - 20 Nov from now on.
Please be reassured that the University wants to provide the best service possible to all its students. Unfortunately printing has suffered a few teething problems but it is hoped that these have been addressed and won't be an issue in the future.