Book A PC

Bedford Library - I had booked a pc for use on 13/4/18 but had to seek assistance locating the pc booked.  The labels with the long serial numbers are very small and make locating the right pc difficult, it took 20 mins of looking at each computer before I located the right pc.

Thank you for raising your concerns I will investigate whether its possible to label the booking form and PCs more clearly

Reservations

Please could you tell me how long it takes for books that have been requested to get to another campus please? I live nearer Milton Keynes then Luton so yesterday I ordered a few publications to go to the Milton Keynes Campus.

Thanks for your enquiry. Its very difficult for me to estimate the answer to your question. If the items are “AVAILABLE” at their home Campus you are advised to allow up to 3 week-days for the books to arrive. They usually arrive quicker than 3 days but please allow a maximum of 3

https://lrweb.beds.ac.uk/libraryservices/using-the-library/loans,-renewals-and-reservations/reserve

If the items are on loan please add 3 week-days to their return by date

I hope that helps

Digital Library issues

I am trying to access the Modern Language Journal from the digital library but the URL is broken. I can't follow the top link for full text as it does not have the latest issues and I want to read a paper from 2016. When I click on the URL I get a proxy server error. Please help

We have a known problem accessing content from Wiley at the moment (https://bedsdigital.blogspot.co.uk/2018/03/proxy-error-problems.html)  so we are having to use an alternative access route – please follow this link

https://onlinelibrary.wiley.com/action/ssostart?idp=https://idp.beds.ac.uk/entity&redirectUri=/journal/15404781

Log in with your usual UoB details, look for Browse / All issues and select the year you need.

Password change

I am having issues with logging into the university computer as it keeps saying this as shown below. How do I reset my password? 

Thank you for your enquiry. You should have had an email in your University Google email account advising you on how to change your password

https://lrweb.beds.ac.uk/libraryservices/using-the-library/loans,-renewals-and-reservations/regforserv

follow the link to

password.beds.ac.uk

and follow the on-screen instructions

Sconul Access

I'm a student at Swansea university and I am using the Sconul access scheme. I was wondering if it is possible for me to withdraw books from Bedford University library? I have tried to use the self-service machines but these require a pin for my account which I do not know.

Thank you for your enquiry. Your membership category with the Sconul Access scheme will indicate whether you are eligible for loans. According to Swansea you are eligible for Reference membership only. I regret to inform you that you may not borrow materials from the University of Bedfordshire.

Renewals

I took a book out and I think it will need renewing soon, however I won’t be back in uni until after Easter now. Will that be ok?

Thank you for your enquiry. You can check your loan items and when they're due back on line

Click on the Library/LRC link in red then sign in with your usual university user name and password on the Blue Renewals tab on this page

https://lrweb.beds.ac.uk/libraryservices/using-the-library/loans,-renewals-and-reservations/regforserv

You can also renew the item on line or by phone, you don't have to be on Campus to renew your books

https://lrweb.beds.ac.uk/libraryservices/using-the-library/loans,-renewals-and-reservations/self-issue

Luton Library heating

Is there any way to turn the heating up in the study rooms (29.3.18)?

Thank you for your enquiry

I am sorry but there was a problem with heating over the Easter weekend. There was supplementary heating on levels 2 & 4. There was a tweet advising students about this

MPORTANT NOTICE:
Due to circumstances beyond our control, the heating in Luton Library will be OFF from Thursday 29 March to Tuesday 4 April. Heaters will be available on floors 2 and 4. We apologise for the inconvenience.