From general comments made about the campus library, it has become clear to me that the library staff are often given a bad name. For example, the rule of no student card, no entry is a fair one, and to me there is no point disputing it or complaining, the rule is clear and simple!! The library staff are all curtious, polite and helpful in everyway they can be, and if they dont know how to help, they can often find someone who does. Therefore I would disagree with anyone who complains that the library staff, both librarians and assistants are unfair or unhelpful in all they do. Also the manner some people speak to the staff is disgraceful, they dont deserve to be abused verbally. It is a wonder they keep there cool!! All credit to all who work there!
Many thanks for your kind words
Tuesday, 13 October 2009
Wednesday, 30 September 2009
Username and Password
How do I get a UoB username and password?
On registering with University your username and password are automatically generated for you within 24 - 48 hours.
Your username is your University ID number as it appears on your ID card
Your password is your date of birth in the ddmmyy format (day day month month year year)
Do I need 4 passes to get a certificate? How many credits do I need to actually pass the course and receive a degree certificate?
Please direct these questions at your Faculty Office as they are best placed to answer them.
Computing and Information Systems Faculty Office is at C213 Park Square.
On registering with University your username and password are automatically generated for you within 24 - 48 hours.
Your username is your University ID number as it appears on your ID card
Your password is your date of birth in the ddmmyy format (day day month month year year)
Do I need 4 passes to get a certificate? How many credits do I need to actually pass the course and receive a degree certificate?
Please direct these questions at your Faculty Office as they are best placed to answer them.
Computing and Information Systems Faculty Office is at C213 Park Square.
Friday, 18 September 2009
Butterfield - silent study
Please could we have a silent area of study suggest especially during revision for exams.
Thank you for this suggestion. Regrettably there is no space at Butterfield that can be used to create an area of silent study. If there is any chance of you coming into Park Square to study – especially for exams – level 3 of the LRC has been designated silent study and I would encourage you to use this.
Thank you for this suggestion. Regrettably there is no space at Butterfield that can be used to create an area of silent study. If there is any chance of you coming into Park Square to study – especially for exams – level 3 of the LRC has been designated silent study and I would encourage you to use this.
Butterfield LRC
Would it be possible if the library create a list of subjects of different books, in front of the shelf?
Thank you for this suggestion. We will look into this and hopefully, in a week or so, you will see new guiding round the library shelves
Also to get more computers with the printer…
Unfortunately space restrictions prohibit installing more pcs at Butterfield. We may trial designating one pc a print only pc on hand in days to help students get their assignments in on time. Please remember its not advisable to leave printing your assignment until the last minute. Laptops are available for loan within the LRC to give you a larger number of computer access points.
Thank you for this suggestion. We will look into this and hopefully, in a week or so, you will see new guiding round the library shelves
Also to get more computers with the printer…
Unfortunately space restrictions prohibit installing more pcs at Butterfield. We may trial designating one pc a print only pc on hand in days to help students get their assignments in on time. Please remember its not advisable to leave printing your assignment until the last minute. Laptops are available for loan within the LRC to give you a larger number of computer access points.
Friday, 14 August 2009
External Users
Dear Anjam Ismail
University of Bedfordshire's learning resources are provided for UoB students. External users have a small range of resources available to them within the licencing arrangments within the University and the finances which can be directed toward external users.
I will look into the possibility of Word being installed on the kiosk pc.
I will have the USB port checked on the kiosk pc.
A printer will not be connected to the kiosk pc as we do not have the finances to do this.
Consideration will be given to providing a second kiosk in the future but there is no budget to do this at this time.
Thanks
University of Bedfordshire's learning resources are provided for UoB students. External users have a small range of resources available to them within the licencing arrangments within the University and the finances which can be directed toward external users.
I will look into the possibility of Word being installed on the kiosk pc.
I will have the USB port checked on the kiosk pc.
A printer will not be connected to the kiosk pc as we do not have the finances to do this.
Consideration will be given to providing a second kiosk in the future but there is no budget to do this at this time.
Thanks
Monday, 3 August 2009
Increased Opening Hours
Thank you for your request for increased opening hours prior to 28 July.
I am sorry but the resources that we have for opening the LRC are planned a year ahead. Responding within a week for an increase in hours cannot be agreed I am sorry to say. Over the summer the LRC is open 8.30 - 17.45 Monday - Friday and 10.30 - 17.30 on Saturdays.
I am sorry but the resources that we have for opening the LRC are planned a year ahead. Responding within a week for an increase in hours cannot be agreed I am sorry to say. Over the summer the LRC is open 8.30 - 17.45 Monday - Friday and 10.30 - 17.30 on Saturdays.
Summer time opening hours
Thank you for your comment regarding LRC opening hours
I have not seen any other requests to display opening hours at the main entrance of the LRC hence no response. Where did you put your request? I process all the LRC comments and suggestions and I have not seen anything - before this request - to display opening hours. I understand your frustration but I cannot act without an initial request.
Over the summer LRC opening hours vary from term time. Opening hours are clearly displayed on the plasma screen near the IT Suite doors and on LR Web.
I have not seen any other requests to display opening hours at the main entrance of the LRC hence no response. Where did you put your request? I process all the LRC comments and suggestions and I have not seen anything - before this request - to display opening hours. I understand your frustration but I cannot act without an initial request.
Over the summer LRC opening hours vary from term time. Opening hours are clearly displayed on the plasma screen near the IT Suite doors and on LR Web.
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