Visitor access

 You said

 I made an application to get access to your library. 

I somewhat need access to it as soon as possible as to prepare for my soon to come A Levels exams.

Is it possible to get an update of the situation of my application?

I used this very email address as to fill in the form online.

Thank you for your assistance in this matter.

We said

Thank you for your email and for your heartfelt plea. The University has decided to limit the number of Visitors accessing the campus libraries. I have to tell you that our service statement on the web applies to all Visitors (except Sconul Access and Alumni). I cannot make any exceptions.

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/

SERVICE NOTICE: 

Due to the current circumstances the University of Bedfordshire is limiting the number of Library Visitors on campus.  Please check our website for updates. We only accept online applications.  University of Bedfordshire is only accepting applications from the Sconul Access scheme and Alumni. Please monitor this page for future up dates.

I regret having to let you down and I wish you well. Hopefully we can welcome you back in the autumn

Visitor access

 You said

I am inquiring if it possible for my son, to access the library for revision purposes as he is studying for his A levelsl and finds it very difficult to study at home.

I can recall that when i was studying at a london university I was able to access your library for revision, would he be able to do the same for the next 4 weeks.

Please let me know, and if so what ID he would need, I am willing to pay for an annual pass, if needed.

We said

Thank you for your email and for your heartfelt plea. The University has decided to limit the number of Visitors accessing the campus libraries. I have to tell you that our service statement on the web applies to all Visitors (except Sconul Access and Alumni). I cannot make any exceptions.

https://lrweb.beds.ac.uk/libraryservices/membership/external-users/

SERVICE NOTICE: 

Due to the current circumstances the University of Bedfordshire is limiting the number of Library Visitors on campus.  Please check our website for updates. We only accept online applications.  University of Bedfordshire is only accepting applications from the Sconul Access scheme and Alumni. Please monitor this page for future up dates.

I regret having to let you down and I wish you well. Hopefully we can welcome your son back in the autumn

SPSS

 You said

The license for SPSS on my staff laptop has expired.  I was advised to contact you for the new license – would it be possible to help?  

Thank you in advance,  

We said

Thank you for your email. Have you tried the instructions on LRWEB here:

https://lrweb.beds.ac.uk/libraryservices/pcs-printing-software/software2/spss/

There is a link to a PDF which has the instructions for downloading and installing SPSS

I hope that helps

Reservations

 You said

What I'm trying to work out is if I ordered a book say a week before I was due in and I couldn't collect for say 4 or so days because I'm not local, would it be released?  

The book I want to reserve doesn't seem to be popular as all the copies are available.  

We said

Thank you for your email

You have up to 10 days to collect your reservation – the details will be on your notification email

Renewals

 You said

I have 3 books overdue, can you please extend them longer as I need them for my exams and dissertation. 

We said

Thank you for your email. The 3 items you mention have reached the maximum number of renewals allowed by our automatic renewal service:

Corporate finance borrowed 14.9.21 due back 13.4.22 25 renewals

Principles of finance with Excel borrowed 4.10.21 due back 27.4.22 25 renewals

Banking securities and investments borrowed 4.10.21 due back 27.4.22 25 renewals

University of Bedfordshire operates an automatic renewals service unless the item is reserved by another customer. Your items will be renewed up to 25 times on your behalf.

• please monitor your loans for any reservation recalls (you will get an email too via the library catalogue. You will need your student ID number and your library password to access your library account.

• be sure to reserve any item currently on loan to ensure that the book you need is recalled

https://lrweb.beds.ac.uk/libraryservices/using-the-library/loans-renewals-and-reservations/self-issue/

Maximum renewals When you have renewed an item 25 times you must return that item to the University

I suggest that you return these items to staff at the library customer service desk. They will re-issue them to you if no-one else has requested them

Opening Times

 You said

Is the library open on the 2nd of May?

We said

Thank you for your email. The information you need is on our website

https://lrweb.beds.ac.uk/opening/

 Bedford and Luton Campus libraries were open on Monday 2.5.22

Reservations

 You said

I want to reserve a book for collection for the next time I am on campus.  I am next in on 9^th May.

 Please could you let me know how much notice is needed to reserve a book and how long you hold the books for collection?  I am only in once a week and commute to uni as I don't live local to Bedford or Luton.  

 We said

Many thanks for your email

 All the details regarding our Reservations service are on our website here:

https://lrweb.beds.ac.uk/libraryservices/using-the-library/loans-renewals-and-reservations/reserve/

 The service cannot specify a collect by date as whether the item can be made available is dependent on if the item is available.